Exchange Policy

1. Introduction This Service Exchange Policy outlines the conditions under which you may exchange services provided by BULK SMS HYDERABAD. By using our services, you agree to comply with the terms outlined in this policy.

2. Eligibility for Exchange Unused Services: Only services that have not been activated or used are eligible for exchange. Services that have been partially used or consumed cannot be exchanged. Time Frame: Requests for exchange must be made within 10 days from the date of purchase or activation.

3. Exchange Process Request Submission: To initiate an exchange, please submit a formal request via email to info@bulksmshydrabad or through our customer service portal. Include your account details, the service to be exchanged, and the preferred service you wish to receive. Approval: Once your exchange request is reviewed and approved, you will receive a confirmation email with the details of the new service.

4. Service Value Adjustment Equivalent Value: If the exchanged service is of equivalent value to the original service, no additional charges or refunds will be necessary. Price Difference: If the new service is of higher value, you will be required to pay the difference in price. If the new service is of lesser value, the difference will be refunded to you.

5. Non-Exchangeable Services Promotional Services: Services purchased during promotional periods or with special discounts are not eligible for exchange unless explicitly stated otherwise. Customized Services: Any services that have been customized to your specifications are non-exchangeable. 6. Changes to the Policy We reserve the right to modify or update this Service Exchange Policy at any time without prior notice. The revised policy will be effective immediately upon posting on our website.

6. Contact Information If you have any questions or concerns about our Cancellation Policy
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please contact us at:
Bulk SMS Hyderabad
206 2nd Floor, Daimod Towers
S D Road, Secunderabad
Hyderabad 500003
info@bulksmshydrabad.co.in 9849350776

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